TNEB Electricity Bill Calculator — Tamil Nadu (TANGEDCO)
What is TNEB / TANGEDCO? தமிழ்நாடு மின்சார வாரியம்
TNEB — the Tamil Nadu Electricity Board — was established in 1957 under the Electricity (Supply) Act to manage power generation, transmission, and distribution across Tamil Nadu. For over five decades, TNEB served as the sole electricity provider to millions of homes, farms, and businesses throughout the state, including Coimbatore, which grew into one of Tamil Nadu's most industrially significant cities under TNEB's supply backbone.
In 2010, the Government of Tamil Nadu restructured TNEB into two separate entities as per the Electricity Act 2003: TANGEDCO (Tamil Nadu Generation and Distribution Corporation Limited) took over power generation and distribution, while TANTRANSCO (Tamil Nadu Transmission Corporation Limited) was assigned the high-voltage transmission grid. Despite this corporate restructuring, consumers and the public continue to use "TNEB" as the colloquial name for their electricity provider.
TANGEDCO is a state government corporation headquartered in Chennai. It manages electricity supply to over 2.8 crore (28 million) consumers across Tamil Nadu, operates power plants across the state including hydro, thermal, and wind installations, and maintains the distribution network of sub-stations, feeders, and poles reaching every village and urban colony.
In Coimbatore, TANGEDCO operates through multiple circle offices and section offices spread across all parts of the city — from Gandhipuram and RS Puram in the urban core to Peelamedu in the east, Singanallur and Ukkadam in the south, and Saravanampatti and Thudiyalur in the expanding suburban zones.
Current TANGEDCO LT-IA Domestic Tariff (July 2024) தற்போதைய மின்சாரக் கட்டண விகிதம்
TANGEDCO revised its domestic electricity tariff effective July 1, 2024. The tariff applicable to residential consumers in Coimbatore is the LT-IA (Low Tension — Domestic Individual) tariff. All bi-monthly units are counted from the billing cycle start, not the calendar month.
Small Consumer Tariff (Bi-monthly consumption ≤ 500 units)
| Bi-monthly Slab | Rate (₹/unit) | Notes |
|---|---|---|
| 0–200 units | FREE | Government subsidy — no charge |
| 201–500 units | ₹3.00/unit | Charged on units above 200 |
Additional charges for small consumers: Fixed charge ₹100 bi-monthly, Meter rent ₹50 bi-monthly, Electricity duty 5% of energy charge.
Large Consumer Tariff (Bi-monthly consumption > 500 units)
| Bi-monthly Slab | Rate (₹/unit) | Cumulative Charge Example |
|---|---|---|
| 0–100 units | FREE | ₹0 |
| 101–200 units (next 100 units) | ₹1.50/unit | ₹150 |
| 201–500 units (next 300 units) | ₹3.00/unit | ₹900 |
| 501–1000 units (next 500 units) | ₹4.50/unit | ₹2,250 |
| 1001+ units (above 1000) | ₹6.00/unit | Varies |
Additional charges for large consumers: Fixed charge ₹100 bi-monthly, Meter rent ₹50 bi-monthly, Electricity duty 5% of energy charge.
TANGEDCO Tariff Revision History
| Effective Date | Small Consumer (201–500 units) | Large Consumer (501–1000 units) | Key Change |
|---|---|---|---|
| January 2019 | ₹1.50/unit (201–500) | ₹3.00/unit (501–1000) | Major restructuring, free units introduced |
| January 2020 | ₹2.25/unit (201–500) | ₹3.75/unit (501–1000) | Moderate rate increase |
| January 2022 | ₹2.50/unit (201–500) | ₹4.00/unit (501–1000) | Post-pandemic normalisation |
| July 2024 | ₹3.00/unit (201–500) | ₹4.50/unit (501–1000) | Current rates — increase across slabs |
Free Units Policy — 200 Units Free for Small Consumers இலவச யூனிட்கள் திட்டம்
One of the most significant provisions in Tamil Nadu's domestic electricity policy is the free units subsidy for small consumers. This is a direct welfare measure by the Government of Tamil Nadu to reduce the electricity burden on low-income and moderate-consumption households.
The policy works on a simple threshold: if your bi-monthly electricity consumption is 500 units or less, you are classified as a "small consumer" (சிறு நுகர்வோர்) and you receive the first 200 bi-monthly units completely free. You do not need to apply separately for this benefit — it is automatically applied when TANGEDCO calculates your bill each bi-monthly cycle.
In practical terms: if you consume 150 units per month (300 units bi-monthly), all 300 units fall within the 0–500 threshold, you are a small consumer, the first 200 units cost ₹0, and you only pay for 100 units at ₹3.00 = ₹300 in energy charges (plus fixed charges). This makes Tamil Nadu's domestic electricity among the most affordable in India for moderate users.
The 500-Unit Threshold — An Important Boundary 500 யூனிட் எல்லை
The 500-unit bi-monthly threshold (equivalent to 250 units per month) creates an important pricing discontinuity. Crossing this boundary moves you from "small consumer" status to "large consumer" status, which changes both the free unit count and the applicable slab rates.
Consider a household consuming exactly 500 units bi-monthly: energy charge = (500-200) × ₹3.00 = ₹900. Now suppose the same household consumes 501 units bi-monthly: as a large consumer, energy charge = (501-100) × slabs = 100×₹1.50 + 300×₹3.00 + 1×₹4.50 = ₹150 + ₹900 + ₹4.50 = ₹1,054.50. The jump from 500 to 501 units increases the bill significantly, which is why many households in Coimbatore try to manage appliance usage to stay within the 250 units/month threshold.
How Bi-Monthly Billing Works in Tamil Nadu இரு மாத கட்டண முறை
Unlike many states in India where electricity bills are issued monthly, Tamil Nadu operates on a bi-monthly billing cycle for domestic (LT-IA) consumers. This means TANGEDCO meter readers visit your premises once every two months, record the meter reading, and generate a bill for the two-month period.
The bi-monthly billing cycle is divided into approximately six billing periods per year: January-February, March-April, May-June, July-August, September-October, and November-December. Your meter reading date determines which cycle you fall into. Bills are typically issued 15–20 days after the meter reading date, giving you time to pay before the due date.
This bi-monthly system has both advantages and disadvantages for consumers. The advantage is fewer bill payments per year. The disadvantage is that a single large two-month bill can be harder to manage than two smaller monthly bills. Additionally, seasonal changes in usage (higher AC use in April-May, lower usage in December-January) are averaged within each billing cycle, which can sometimes result in unexpectedly high bills.
Important: Slab Classification is Bi-Monthly
The slab rates and free unit thresholds in TANGEDCO's tariff are based on bi-monthly consumption — not monthly. The 500-unit threshold for small versus large consumer status applies to your total two-month consumption. If you are tracking your daily usage to predict your bill, remember to multiply your estimate by two (for the full bi-monthly period) before checking which slab applies.
Step-by-Step Bill Calculation — 3 Example Scenarios கட்டண கணக்கீடு உதாரணங்கள்
Scenario 1: Light-Use Household (80 units/month = 160 bi-monthly)
A small family in Coimbatore with minimal AC use, using fans, lights, refrigerator, and TV. Monthly usage around 80 units.
- Bi-monthly units: 80 × 2 = 160 units
- Consumer type: Small (160 ≤ 500)
- Free units: 200 (all 160 units are free!)
- Energy charge: ₹0
- Fixed charge: ₹100
- Meter rent: ₹50
- Electricity duty: 5% of ₹0 = ₹0
- Total bi-monthly bill: ₹150
- Monthly equivalent: ₹75
- Effective cost per unit: ₹0.94/unit
Scenario 2: Average Household (200 units/month = 400 bi-monthly)
A mid-size family in Coimbatore with one air conditioner used moderately, refrigerator, washing machine, lights, and fans. Typical Coimbatore urban household.
- Bi-monthly units: 200 × 2 = 400 units
- Consumer type: Small (400 ≤ 500)
- Free units: 200 (first 200 units = ₹0)
- Chargeable units: 400 - 200 = 200 units
- Energy charge: 200 × ₹3.00 = ₹600
- Fixed charge: ₹100
- Meter rent: ₹50
- Electricity duty: 5% of ₹600 = ₹30
- Total bi-monthly bill: ₹780
- Monthly equivalent: ₹390
- Effective cost per unit: ₹1.95/unit
Scenario 3: High-Usage Household (350 units/month = 700 bi-monthly)
A large family or home-based business in Coimbatore with multiple ACs, heavy appliance usage. 700 bi-monthly units puts them in large consumer category.
- Bi-monthly units: 350 × 2 = 700 units
- Consumer type: Large (700 > 500)
- Free units: 100 (first 100 units = ₹0)
- Chargeable units: 700 - 100 = 600 units
- Energy charge: (100 × ₹1.50) + (300 × ₹3.00) + (200 × ₹4.50) = ₹150 + ₹900 + ₹900 = ₹1,950
- Fixed charge: ₹100
- Meter rent: ₹50
- Electricity duty: 5% of ₹1,950 = ₹98 (rounded)
- Total bi-monthly bill: ₹2,198
- Monthly equivalent: ₹1,099
- Effective cost per unit: ₹3.14/unit
Fixed Charges and Meter Rent Explained நிலையான கட்டணம் மற்றும் மீட்டர் வாடகை
Beyond the energy charge (which varies with consumption), every TANGEDCO domestic bill includes two fixed charges that remain constant regardless of how much electricity you use.
Fixed Charge (நிலையான கட்டணம்) — ₹100 per bi-monthly period
The fixed charge of ₹100 per bi-monthly period (₹50 per month) is levied to cover TANGEDCO's infrastructure costs — maintaining the distribution lines, poles, transformers, and substations that supply electricity to your premises. Even if you consume zero units in a billing period, you still pay the fixed charge because the infrastructure is available to you. Think of it as a subscription fee for being connected to the electricity grid. In states with monthly billing, this is typically ₹25–₹50 per month; Tamil Nadu's bi-monthly ₹100 is equivalent.
Meter Rent (மீட்டர் வாடகை) — ₹50 per bi-monthly period
The electricity meter installed at your premises belongs to TANGEDCO, not to you (even if you paid a deposit when getting the connection). TANGEDCO charges ₹50 bi-monthly (₹25 per month) as meter rent to cover the cost of meter maintenance, periodic accuracy testing (as mandated by the Weights and Measures Act), meter reading operations, and eventual meter replacement when units age out. Electronic meters (LCD display) installed post-2015 are generally more accurate and have longer service life, but the rent charge remains standard across meter types for single-phase connections.
Why These Charges Persist Even With Zero Usage
Both fixed charge and meter rent are "standing charges" — they represent the cost of maintaining your connection, not your actual consumption. Even if you go on vacation for two months and use zero electricity, your minimum TANGEDCO bill will be ₹150 (₹100 fixed + ₹50 meter rent). This is standard practice across all electricity distribution companies in India. Some consumers try to get their connection "temporarily disconnected" to avoid these charges during long absences, but reconnection charges typically make this inadvisable for absences shorter than 6 months.
Electricity Duty (5%) — What is It? மின்சார வரி (5%)
Electricity duty is a state government levy collected by TANGEDCO on behalf of the Tamil Nadu state government. For LT-IA domestic consumers, the electricity duty rate is 5% of the energy charge only (not 5% of the total bill including fixed charges and meter rent).
This duty is governed by the Tamil Nadu Electricity Duty Act and is separately accounted for in government finances. The revenue from electricity duty goes into Tamil Nadu's consolidated fund and helps finance various state government programs. TANGEDCO acts merely as a collection agent — the duty is not retained by TANGEDCO.
For example: if your energy charge is ₹600, the electricity duty is ₹30 (5% of ₹600). If your energy charge is ₹0 (you consumed fewer than 200 units as a small consumer), the electricity duty is also ₹0 — you do not pay duty on the fixed charge or meter rent. This means very-low-usage households in Tamil Nadu pay zero electricity duty, further reducing their bill.
TANGEDCO Customer Service Offices in Coimbatore கோயம்புத்தூர் TANGEDCO அலுவலகங்கள்
TANGEDCO operates multiple offices in Coimbatore to serve the large consumer base of this industrial city. Knowing which office handles your area helps you resolve connection issues, billing disputes, load enhancement requests, and new connection applications efficiently.
Coimbatore North Circle Office
Location: Mettupalayam Road, Coimbatore — 641002. This is the primary circle office handling consumers in North Coimbatore, Mettupalayam Road corridor, Saibaba Colony, and adjacent areas. The office manages new connections, major complaints, and service coordination for the northern parts of Coimbatore city and Coimbatore district's northern taluks.
Coimbatore South Circle Office
Location: RS Puram, Coimbatore — 641002. Handles consumers in RS Puram, Saibaba Colony (South zone), Gandhipuram residential areas, and other southern urban zones. For residents of RS Puram Sub-Post Office area, this is typically the relevant TANGEDCO circle office as well.
Coimbatore East / Peelamedu Area
Consumers in Peelamedu, Avinashi Road, Saravanampatti, and the eastern suburban growth corridor (near Coimbatore Airport) fall under the eastern division. The Peelamedu area has seen rapid growth and TANGEDCO has correspondingly expanded its section offices in this zone to handle IT park and residential colony connections.
Singanallur, Ukkadam, and Ganapathy Zones
The southern and southwestern parts of Coimbatore — including Singanallur (with Singanallur Sub-PO area), Ukkadam, Ganapathy, Kurichi, and Ramanathapuram — are served by section offices under the Coimbatore South or West division. Industrial consumers in SIDCO and Peelamedu industrial estates also fall under these divisions.
Gandhipuram Consumer Service Centre
Gandhipuram, being a major commercial and transit hub of Coimbatore, has a dedicated TANGEDCO consumer service point near the Gandhipuram Post Office area. Consumers from central Coimbatore can access this for bill-related queries, name transfers, and minor service requests without traveling to the main circle offices.
How to Pay TNEB Bill Online in Coimbatore TNEB கட்டணம் ஆன்லைனில் செலுத்துவது எப்படி?
Paying your TANGEDCO electricity bill online has become the preferred method for most Coimbatore households, especially since digital payment infrastructure expanded significantly post-2016. Here is a complete guide to all official and authorised online payment methods:
Method 1: TANGEDCO Official Website
Visit tnebltsc.in — the official TANGEDCO consumer services portal. Navigate to "Bill Payment" and enter your Service Connection (SC) number. The portal accepts: Debit cards (Visa, Mastercard, RuPay), Credit cards, Net banking (all major Indian banks), and UPI. Payment receipts are generated immediately. This is the most reliable method as the payment is directly credited to your TANGEDCO account without intermediary delays.
Method 2: TNEB Mobile App
The official TANGEDCO mobile app (available on Google Play Store and Apple App Store — search "TNEB") allows bill payment, bill history viewing, meter reading submission, and complaint registration. The app uses your SC number as the primary identifier. Notification alerts for new bills and due dates can be enabled within the app.
Method 3: UPI and Payment Apps
Google Pay, PhonePe, Paytm, Amazon Pay, and BHIM UPI all support TNEB bill payment. Search for "TNEB" or "TANGEDCO" in the bill payment section of any of these apps, enter your SC number, and proceed with payment. UPI payments are credited within 24 hours. Ensure you enter the correct SC number — payments made to wrong SC numbers can take 7–15 days to reverse.
Method 4: Internet Banking
All major banks operating in Coimbatore — SBI, Indian Bank, Canara Bank, HDFC, ICICI, Axis, Kotak — support TNEB bill payment through their internet banking portals under the "Bill Payment" or "Biller" section. First-time setup requires adding TANGEDCO as a biller with your SC number, after which subsequent payments are quick.
Method 5: TANGEDCO Section Office Counter
Walk-in payments at any TANGEDCO section office in Coimbatore are accepted in cash or DD. Section office working hours are typically Monday–Friday 10 AM to 5:30 PM and Saturday 10 AM to 1 PM. For large amounts (above ₹50,000), a demand draft (DD) is preferred. Always collect the official receipt stamped by the cashier.
TNEB Mobile App and Payment Points TNEB செயலி மற்றும் கட்டண மையங்கள்
Beyond digital methods, TANGEDCO has expanded its physical payment infrastructure across Coimbatore to ensure all consumers — including those without smartphones or internet access — can pay conveniently.
India Post Payment Bank (IPPB) at Coimbatore Post Offices
All post offices in Coimbatore now function as TANGEDCO bill payment points through the India Post Payments Bank (IPPB) network. You can pay your electricity bill at: Coimbatore Head Post Office (Mettupalayam Road), RS Puram Sub-Post Office, Peelamedu Sub-Post Office, Gandhipuram Post Office, Singanallur Post Office, and Ukkadam Post Office. All these offices accept TNEB payments at the counter — carry your latest bill or just your SC number and cash. No additional transaction charges are levied.
Common Service Centres (CSC) / Citizen Service Centres
Tamil Nadu's network of Village Common Service Centres and Urban CSC kiosks accept TNEB payments. In Coimbatore, these are located in market areas, shopping streets, and residential colonies. They typically charge a small convenience fee (₹5–₹20) per transaction.
Cooperative Bank Counters
The Coimbatore District Central Cooperative Bank and Coimbatore District Cooperative Milk Producers' Union outlets sometimes serve as authorised bill collection points, particularly in peri-urban and village areas of Coimbatore district. Check with your local cooperative society for availability.
Understanding Your TNEB Bill Statement TNEB மின்சாரக் கட்டண சீட்டை புரிந்துகொள்வது
Your TANGEDCO bi-monthly electricity bill contains several fields that consumers often find confusing. Here is a line-by-line explanation of the key fields printed on a standard TANGEDCO domestic bill:
- Service Connection (SC) Number: Your unique consumer identification number — use this for all payments and complaint registrations. It is typically 12–13 digits.
- Division / Section Code: Identifies which TANGEDCO section office manages your connection.
- Name of Consumer: The account holder name. For name change (ownership transfer), apply at the section office.
- Tariff Code: LT-IA for standard domestic connections.
- Sanctioned Load: The maximum permitted load (in kW or kVA) for your connection. Typically 0.5 kW to 5 kW for domestic single-phase.
- Previous Reading / Present Reading / Units Consumed: The meter readings that determine your consumption this billing period.
- Energy Charge: The charge calculated based on units consumed and applicable slab rates, after free units are deducted.
- Fixed Charge: ₹100 bi-monthly regardless of consumption.
- Meter Rent: ₹50 bi-monthly.
- Electricity Duty: 5% of energy charge.
- Arrears / Adjustments: Any pending amounts from previous bills or credit adjustments.
- Current Bill Amount: The total of energy charge + fixed charge + meter rent + electricity duty ± adjustments.
- Due Date: The last date for payment without surcharge. Typically 15–20 days from bill date.
- Disconnection Date: The date from which disconnection may happen if unpaid — usually 30–45 days from bill date.
10 Tips to Reduce Your Electricity Bill in Coimbatore மின்சாரக் கட்டணம் குறைக்க 10 வழிகள்
Coimbatore's climate — hot and dry for much of the year — means cooling loads (fans, air conditioners) constitute 40–60% of a typical household's electricity usage. Targeted efficiency measures in cooling can dramatically reduce your TANGEDCO bill.
- Upgrade to 5-Star BEE-rated air conditioners: A 5-star inverter AC uses 30–40% less electricity than a 3-star non-inverter AC. In Coimbatore where ACs run 6–8 months a year, the payback period is typically 2–3 years. BEE (Bureau of Energy Efficiency) star ratings are standardised across all brands.
- Use 5-star ceiling fans: The difference between a standard fan (70–80W) and a 5-star rated fan (35–45W) seems small, but running 4 fans for 12 hours daily over 60 days (one billing cycle) saves 12–14 units — about ₹36–₹42 in the small consumer slab or significantly more if you are a large consumer.
- Replace all bulbs with LED: If you still have incandescent or CFL bulbs anywhere in your home, replace them immediately. A 9W LED provides light equivalent to a 60W incandescent — an 85% energy saving per bulb. With 10 bulbs replaced, a typical Coimbatore home saves 200–300 units per year.
- Set AC temperature to 24–26°C: Every 1°C increase in AC set temperature reduces cooling energy use by 3–5%. Setting your AC at 26°C instead of 18°C saves approximately 25% of AC electricity. Combine with ceiling fans to maintain comfort at 26°C.
- Use a smart plug or timer for your water heater: Electric water heaters (geysers) on standby consume 0.5–1W per hour continuously. More significantly, reheating water that cools while the heater is on standby wastes energy. Use a timer or smart plug to turn the geyser on 30 minutes before use only.
- Defrost your refrigerator regularly: A frost-build-up of 5mm on refrigerator coils increases compressor electricity consumption by 20–30%. Defrost single-door refrigerators monthly and clean condenser coils annually.
- Use natural ventilation in the evenings: Coimbatore's elevation (444m above sea level) means evenings are significantly cooler than Chennai, typically 23–26°C from 7 PM onwards. Opening windows and using fans instead of AC for 3–4 evening hours can save 2–3 units daily.
- Install solar water heaters: Solar water heaters (flat-plate collectors on rooftops) replace electric geysers completely. Coimbatore receives excellent solar radiation year-round. A 100-litre solar water heater saves approximately 1,000–1,500 units annually per household — one of the highest-ROI energy savings available.
- Wash clothes in cold water: Washing machines use 80–90% of their energy for heating water. Using cold water (with modern cold-water detergents) saves 1–1.5 units per wash cycle. At 3 washes per week, that is 25–30 units per month saved.
- Monitor usage with a smart energy meter app: If your building has a smart meter installed by TANGEDCO, you can access near-real-time consumption data. Alternatively, clip-on energy monitors (available at Coimbatore electronics stores for ₹500–₹1,500) plug into individual appliances and show real-time watt consumption, helping identify energy hogs in your home.
Solar Net Metering in Coimbatore — Reduce Your Bill to Zero சோலார் நெட் மீட்டரிங் — கோயம்புத்தூரில்
Coimbatore is one of the best cities in Tamil Nadu for rooftop solar installation. The city receives an average of 5.5–6.0 peak sun hours per day, and its elevation and relatively lower humidity (compared to coastal Tamil Nadu cities) mean solar panels perform near their rated efficiency for most of the year.
What is Net Metering?
Net metering is a billing mechanism where your rooftop solar panels generate electricity, and any excess beyond your home's immediate consumption is fed back into the TANGEDCO grid. TANGEDCO installs a bidirectional meter that records both the units you draw from the grid (import) and the units you export to the grid (export). Your electricity bill is calculated on the net (import minus export) basis. In months where your solar generation exceeds your consumption, your net metering account accumulates credits that offset future bills.
System Sizing for Coimbatore Homes
A 1 kW rooftop solar system in Coimbatore generates approximately 4–4.5 units per day (1,460–1,642 units per year). For a household consuming 200 units/month (2,400 units/year), a 1.5–2 kW system would approximately offset the full annual consumption. The typical cost of a 2 kW grid-connected rooftop solar system in Coimbatore (supply, installation, net metering application, and bidirectional meter) ranges from ₹90,000 to ₹1,20,000 from reputable installers. With the current TANGEDCO tariff and government subsidies under PM Surya Ghar Muft Bijli Yojana, payback periods of 4–6 years are realistic.
Government Subsidies Available
Under the PM Surya Ghar Muft Bijli Yojana launched in 2024, residential consumers installing rooftop solar systems of up to 3 kW capacity can avail a central government subsidy: ₹30,000 per kW for the first 2 kW, and ₹18,000 per kW for the third kW. For a 2 kW system, the central subsidy is ₹60,000, which significantly reduces the effective installation cost. The Tamil Nadu government may offer additional state-level subsidies — check with TANEDA (Tamil Nadu Energy Development Agency) for current programs.
Net Metering Application Process in Coimbatore
To get TANGEDCO net metering approval in Coimbatore: (1) Engage a TANGEDCO-empanelled solar installer from TANEDA's approved vendor list; (2) Install the solar system; (3) Apply for net metering at your local TANGEDCO section office with the installation completion certificate, single-line diagram, and necessary documents; (4) TANGEDCO conducts a technical inspection; (5) Bidirectional meter is installed (typically within 30–60 days of application); (6) Net metering becomes active. The entire process takes 1–3 months depending on office workload.
TNEB Complaint and Grievance Process TNEB புகார் மற்றும் தீர்வு முறை
TANGEDCO has a structured grievance redressal system for consumers in Coimbatore and across Tamil Nadu. Understanding this system helps you escalate issues effectively and get faster resolution.
First Level: Toll-Free Helpline 1912
For power outages, voltage fluctuations, fallen power lines, damaged poles, or immediate electrical emergencies, call 1912 (TANGEDCO toll-free, available 24x7). For billing issues and non-emergency complaints, call 044-28521028 (TANGEDCO Coimbatore region). Always note the complaint registration number given by the operator.
Second Level: Section Office
For billing disputes, meter issues, or name transfer delays, visit or write to your local TANGEDCO section office. Submit a written complaint with your SC number, description of issue, and supporting documents (previous bills, meter photos, etc.). The section officer is mandated to respond within 7–15 working days.
Third Level: Divisional Engineer / Circle Office
If the section office does not resolve your complaint satisfactorily, escalate to the Divisional Engineer (DE) or Superintending Engineer (SE) at the circle office. This level handles complex billing adjustments, meter replacement disputes, and consumer rights issues.
Electricity Ombudsman — Final Escalation
Tamil Nadu has an Electricity Ombudsman (appointed under the Electricity Act 2003) who can adjudicate disputes between TANGEDCO and consumers. If all TANGEDCO channels have failed to resolve your issue within 60 days, you can file a complaint with the Electricity Ombudsman, Tamil Nadu at Chennai. The Ombudsman's orders are binding on TANGEDCO.
Latest TNEB Tariff Updates and Changes சமீபத்திய TNEB கட்டண மாற்றங்கள்
TANGEDCO tariff revisions require approval from the Tamil Nadu Electricity Regulatory Commission (TNERC). Any revision to domestic tariff rates, free unit policies, or fixed charges must go through a public consultation process where TNERC invites objections from consumer groups and the public before finalising the tariff order.
The July 2024 tariff revision increased energy charges for domestic consumers — the small consumer rate for 201–500 bi-monthly units went up from ₹2.50 to ₹3.00 per unit, and the large consumer slab rates also increased proportionally. The fixed charge (₹100 bi-monthly) and meter rent (₹50 bi-monthly) remained unchanged. The free units policy (200 units for small consumers, 100 units for large consumers) was maintained as a government welfare commitment.
TANGEDCO has cited rising power procurement costs, renewable energy integration expenses, and distribution infrastructure upgrades as reasons for the tariff increase. The government's commitment to the free units subsidy, however, means that households consuming under 200 bi-monthly units continue to pay only ₹150 per bi-monthly period in fixed charges.
Industry observers expect TNERC to conduct the next major tariff review petition in 2025–2026. Consumers and civil society groups in Coimbatore regularly participate in these public hearings. Announcements about tariff review petitions are published in the TNERC official gazette and Tamil Nadu's English and Tamil newspapers.